Capital One
Manager, Product Manager-Small Business Bank Associate Servicing
$150K–$205K
New York, NY +2 · Manager · Full-time · Posted Oct 28, 2026
- Location
- New York, NY
McLean, VA
Richmond, VA - Experience
- At least 3 years of Product Management experience is required only for applicants with a bachelor's degree in any field instead of a qualifying degree.
- Education
- A bachelor's or master's degree in a quantitative field (including the fields listed in the posting), business, or marketing; alternatively, a bachelor's degree in any field and at least 3 years of Product Management experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position.
About the job
Leads product work for Small Business Bank associate-servicing tools, partnering across technology, operations, and business teams to improve associates’ ability to serve customers, including through AI tools.
What you'll do
- Work with technology, operations, and business partners on associate-servicing products and tools.
- Provide servicing associates with tools and resources to support customer care.
- Invest in AI tools that simplify associate experiences and help associates focus on customers.
What they ask for
- Currently hold, or be obtaining by the scheduled start date, a bachelor's or master's degree in a listed or related quantitative field, business, or marketing; alternatively, a bachelor's degree in any field and at least 3 years of Product Management experience.
Nice to have
- Experience translating business strategy and analysis into consumer-facing digital products.
Pay
USD $164,800 - $188,100 base salary (McLean, VA); USD $179,700 - $205,100 base salary (New York, NY); USD $149,800 - $171,000 base salary (Richmond, VA)
AI focus
Develop and invest in AI tools that simplify servicing associates’ experiences so they can focus on customers.
Model-written summary · the original posting is authoritative