Capital One
Principal Associate, Principal Extended Ops Associate - Card Delivery Operations (Client Facing)
$99K–$124K
Richmond, VA +4 · Principal · Full-time · Posted Oct 8, 2026
- Location
- Richmond, VA
McLean, VA
Plano, TX
Wilmington, DE
Riverwoods, IL - Experience
- At least 2 years in Project or Process Management; at least 1 year in Third-Party Vendor Management; at least 1 year using Google Suite or Microsoft Office. Preferred: 3 years in Project or Process Management; 2 years in Third-Party Vendor Management; 2 years in Commercial Printing methodologies; 2 years in Credit or Debit Card Fulfillment Operations; 1 year with US Card operations or TSYS platform knowledge.
- Education
- High School Diploma, GED, or Equivalent Certification; preferred: Bachelor’s Degree or military experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or provide immigration-related support for this position.
About the job
Own card delivery rollout operations by coordinating project plans, suppliers, and technical teams to meet fulfillment targets while improving efficiency and reducing risk.
What you'll do
- Manage project plans, milestones, schedules, and mitigation of delays; facilitate recurring syncs with internal teams and external suppliers.
- Coordinate supplier, product, and technical partners, and review internal and supplier test results against business intent.
- Maintain project documentation and readiness checklists, track rollout issues through resolution, and apply operational expertise to improve efficiency and reduce risk.
What they ask for
- At least 2 years of experience in Project or Process Management.
- At least 1 year of experience in Third-Party Vendor Management.
- At least 1 year of experience using Google Suite or Microsoft Office.
- High School Diploma, GED, or Equivalent Certification.
Nice to have
- Bachelor’s Degree or military experience; Business Process Management (BPM), Lean, or Agile Certification.
- Experience in Commercial Printing methodologies, Credit or Debit Card Fulfillment Operations, or US Card operations or TSYS platform knowledge.
Pay
$108,900 - $124,300 USD base salary (McLean, VA); $98,900 - $112,900 USD base salary (Plano, TX); $98,900 - $112,900 USD base salary (Richmond, VA); $98,900 - $112,900 USD base salary (Riverwoods, IL); $98,900 - $112,900 USD base salary (Wilmington, DE)
Tools
Google Suite, Microsoft Office, TSYS
Model-written summary · the original posting is authoritative