Capital One
Principal Process Manager - PULSE Product Governance
$99K–$124K
Houston, TX +4 · Principal · Full-time · Posted Sep 22, 2026
- Location
- Houston, TX
McLean, VA
Chicago, IL
Plano, TX
Riverwoods, IL - Experience
- At least 3 years of Process or Risk Management experience and at least 1 year of Continual Improvement experience. Preferred: 4+ years of Process Management, 1+ years of Project Management, and 1+ years working with Product and Technology teams.
- Education
- High School Diploma, GED, or equivalent certification; Bachelor’s Degree preferred.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Maintains PULSE product-governance operations by ensuring Jira data quality, reporting portfolio metrics, and preparing monthly presentations for senior leadership.
What you'll do
- Monitor Jira data quality from Programs through User Stories and identify data risks and trends.
- Create Jira-based reports and dashboards on work visibility, resource capacity, and product delivery.
- Prepare monthly senior-leadership presentations using Jira and Google Drive data; partner with Product, Technology, and Intent Owners.
What they ask for
- High School Diploma, GED, or equivalent certification.
- At least 3 years of Process or Risk Management experience.
- At least 1 year of Continual Improvement experience.
Nice to have
- Bachelor’s Degree; executive presentation-deck experience.
- At least 1 year using Jira to update data, run queries, and extract information; Process Management experience, Project Management experience, Product and Technology team experience, or Lean/Six Sigma training and certifications.
Pay
$98,900 - $112,900 USD base salary (Chicago, IL); $98,900 - $112,900 USD base salary (Houston, TX); $108,900 - $124,300 USD base salary (McLean, VA); $98,900 - $112,900 USD base salary (Plano, TX); $98,900 - $112,900 USD base salary (Riverwoods, IL)
Tools
Jira, Google Drive
Model-written summary · the original posting is authoritative