Capital One
Product Design Director, Concierge Products
$210K–$287K
New York, NY +3 · Director · Full-time · Posted Oct 20, 2026
- Location
- New York, NY
McLean, VA
Cambridge, MA
Richmond, VA - Experience
- At least 8 years in product design and at least 3 years leading design teams; preferred: 10+ years in product design and 5+ years leading design teams.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Leads design strategy and cross-disciplinary teams creating end-to-end concierge experiences, including Velocity Black and agent-facing products, to deliver customer and business value.
What you'll do
- Set design vision and strategy for high-impact, complex concierge product initiatives.
- Lead and develop a cross-disciplinary design team, partnering with research, Product, and Tech leadership.
- Guide design practice and deliverables across interaction, visual, and service design, from vision stories and journey maps to prototypes.
What they ask for
- At least 8 years of experience in a product design role.
- At least 3 years of experience leading design teams.
- Strong portfolio demonstrating leadership, process, results, and impact.
Nice to have
- 10+ years in product design and 5+ years leading design teams.
- Experience with interdisciplinary design teams, design systems, web and mobile platforms, and tools such as Figma.
Pay
$230,400 - $263,000 USD base salary (Cambridge, MA); $230,400 - $263,000 USD base salary (McLean, VA); $251,400 - $286,900 USD base salary (New York, NY); $209,500 - $239,100 USD base salary (Richmond, VA)
Tools
Figma
Model-written summary · the original posting is authoritative