Capital One
Senior Associate, Benefits
$88K–$110K
Richmond, VA +1 · Senior · Full-time · Posted Sep 8, 2026
- Location
- Richmond, VA
McLean, VA - Experience
- At least 1 year in HR, Benefits or Payroll administration (or equivalent combination of related work experience and education); at least 1 year in technology projects; 2+ years in Systems Analysis, IT, Data Analytics, or Benefits; at least 1 year in testing strategy and UAT; 2+ years with MS Office or Google Suite.
- Education
- Bachelor’s Degree or military experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Improves Benefits and HR Services workflows, systems, and reporting by using data analytics, AI, and process management to support scalable, reliable employee experiences.
What you'll do
- Lead continuous-improvement initiatives and troubleshoot operational or systemic issues.
- Analyze Workday data and reporting needs to provide actionable insights for decisions.
- Support technology enhancements, including requirements gathering, ROI assessment, testing, and coordination in Jira.
What they ask for
- Bachelor’s Degree or military experience.
- At least 1 year of experience in Human Resources, Benefits or Payroll administration, or an equivalent combination of related work experience and education.
- At least 1 year of experience participating in technology projects, with demonstrated project management experience.
- At least 2 years of experience in Systems Analysis, Information Technology, Data Analytics, or Benefits; and at least 1 year of experience with testing strategy and UAT.
Nice to have
- Proficiency with Workday and Salesforce; experience with Workday configuration or integrations.
- Experience using AI or technology for problem-solving and efficiency; Google Apps Script or Visual Basic for Applications (VBA) experience.
Pay
USD $96,500 - $110,100 annual base salary (McLean, VA); USD $87,700 - $100,100 annual base salary (Richmond, VA)
Tools
Workday (WD), Jira, MS Office (Outlook, Word, Excel, PowerPoint), Google Suite, Salesforce, Google Apps Script, Visual Basic for Applications (VBA), Kainos
AI focus
Empower the team to use AI tools and local automation to improve daily efficiency and problem-solving; preferred experience applying AI or technology to business problems.
Model-written summary · the original posting is authoritative