Capital One
Senior Associate, Process Manager- Decision the Deal
$81K–$92K
Plano, TX · Manager · Full-time · Posted Sep 15, 2026
- Experience
- At least 1 year of experience in Microsoft Office or G Suite; at least 2 years of experience in Business Process Management, Project Management, or Risk Management.
- Education
- High School Diploma, GED or equivalent certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Oversees and improves business processes by monitoring performance, analyzing data, managing controls, resolving process issues, and coordinating changes across teams.
What you'll do
- Monitor multiple processes, analyze data and trends, and recommend or implement improvements and controls.
- Resolve complex process issues, maintain process documentation, and prepare reports, presentations, business cases, and diagrams.
- Collaborate on cross-functional change initiatives and provide training to internal customers.
What they ask for
- High School Diploma, GED or equivalent certification.
- At least 1 year of experience in Microsoft Office or G Suite.
- At least 2 years of experience in Business Process Management, Project Management, or Risk Management.
Nice to have
- Bachelor’s Degree or military experience.
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification.
Pay
$80,800 - $92,200 USD base salary
Tools
Microsoft Office, G Suite
Model-written summary · the original posting is authoritative