Capital One
Senior Associate, Product Management — US Card Authentication CX
$121K–$138K
New York, NY · Senior · Full-time · Posted Oct 1, 2026
- Experience
- At least 1 year of product management experience or at least 1 year in product design, agile delivery, business analysis, data science, or software engineering; preferred: 3+ years in product management.
- Education
- Bachelor’s degree or military experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Own product strategy and lead technology delivery of customer authentication experiences and tools for US Card, balancing fraud prevention, customer experience, and agent efficiency.
What you'll do
- Define the target architecture and authentication experience with Operations, Business Analysis, and Technology partners.
- Lead the technology team’s execution to ship software and use data to evaluate outcomes.
- Explore AI capabilities for fraud detection and authentication, and promote AI-powered tools for team productivity.
What they ask for
- Bachelor’s degree or military experience.
- At least 1 year of product management experience, or at least 1 year in product design, agile delivery, business analysis, data science, or software engineering.
Nice to have
- Bachelor’s degree in computer science or engineering; 3+ years of product management experience partnering with engineering.
- Experience in fraud, risk, identity verification, authentication, or regulated financial services; AI-powered products, data experimentation, Agile/Scrum, or senior stakeholder influence.
Pay
$121,300 - $138,400 USD base salary (New York, NY)
Tools
AI
AI focus
Explore AI-driven capabilities for fraud detection and authentication, and champion AI-powered tools to improve team productivity.
Model-written summary · the original posting is authoritative