Capital One
Senior Associate, Product Manager-Small Business Bank Associate Servicing
$101K–$138K
New York, NY +2 · Manager · Full-time · Posted Oct 26, 2026
- Location
- New York, NY
McLean, VA
Richmond, VA - Experience
- At least 2 years of experience working in Product Management.
- Education
- Bachelor’s Degree or military experience.
- Visa sponsorship
- Will not sponsor a new applicant for employment authorization or provide immigration-related support for this position.
About the job
Own product work for Small Business Bank associate-servicing tools, partnering across teams to improve how servicing associates support customers, including through AI tools.
What you'll do
- Work with technology, operations, and business partners to provide servicing associates with tools and resources to serve customers.
- Develop product solutions grounded in customer needs and focused on business outcomes.
- Lead cross-functional collaboration to solve customer problems and align stakeholders.
What they ask for
- Bachelor’s Degree or military experience.
- At least 2 years of experience working in Product Management.
Nice to have
- Bachelor’s degree in computer science or engineering.
- Experience translating business strategy and analysis into consumer-facing digital products, or working with data flows using data lakes, Snowflake, APIs, and Streams.
Pay
$111,200 - $126,900 USD base salary (McLean, VA); $121,300 - $138,400 USD base salary (New York, NY); $101,100 - $115,400 USD base salary (Richmond, VA)
Tools
data lakes, Snowflake, APIs, Streams
AI focus
Invest in AI tools that simplify associate experiences so associates can focus on the customer they are servicing.
Model-written summary · the original posting is authoritative