Capital One
Senior Manager- Client Success Lead
$162K–$221K
McLean, VA +4 · Manager · Full-time · Posted Oct 26, 2026
- Location
- McLean, VA
Richmond, VA
Chicago, IL
New York, NY
Riverwoods, IL - Experience
- At least 5 years in Account Executive, Customer Success, Operations, or Project Management; at least 3 years of People Management. Alternatively, at least 10 years of commensurate work experience is listed for the education requirement.
- Education
- Bachelor’s Degree, Military experience, or at least 10 years of commensurate work experience
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Leads a project management team and serves as the primary business-segment contact to coordinate, prioritize, and improve delivery of Branded Card marketing and messaging campaigns.
What you'll do
- Lead an Execution Manager and project managers, supporting team development and capacity planning.
- Partner with business segment and internal teams to prioritize campaigns, resolve escalations, and drive continuous improvement.
- Oversee delivery performance reporting and collaborate on platform and technology roadmaps.
What they ask for
- Bachelor’s Degree, Military experience, or at least 10 years of commensurate work experience
- At least 5 Years of Account Executive, Customer Success, Operations, or Project Management experience
- At least 3 years of People Management experience
Nice to have
- Masters Degree or MBA
- 8+ years of Project Management or Process Management experience; 5+ years of People Management experience
Pay
$161,500 - $184,300 USD base salary (Riverwoods, IL); $161,500 - $184,300 USD base salary (Chicago, IL); $177,700 - $202,800 USD base salary (McLean, VA); $193,800 - $221,200 USD base salary (New York, NY); $161,500 - $184,300 USD base salary (Richmond, VA)
Tools
Agile, Scrum, JIRA
Model-written summary · the original posting is authoritative