Capital One
Senior Manager, Product Manager - Bank Fraud Servicing
$201K–$250K
New York, NY +1 · Manager · Full-time · Posted Oct 6, 2026
- Location
- New York, NY
McLean, VA - Experience
- 4 years of Product Management experience as an alternative to a qualifying degree.
- Education
- A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing; OR a bachelor's degree in any field and 4 years of Product Management experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Leads product strategy to modernize bank fraud prevention and investigation servicing through automation, AI guidance, and cohesive capabilities that improve customer protection and operational efficiency.
What you'll do
- Modernize legacy fraud ecosystems and transform manual workflows into scalable servicing operations.
- Drive backoffice automation and real-time AI guidance for frontline associates.
- Lead cross-functional teams and align product strategy with customer, business, technology, and operational risk needs.
What they ask for
- Currently has or is obtaining a qualifying degree by the scheduled start date: a Bachelor's or Master’s Degree in a listed quantitative field, Business, or Marketing; OR a bachelor's degree in any field and 4 years of Product Management experience.
Nice to have
- Experience translating business strategy and analysis into consumer facing digital products
Pay
USD $200,700 - $229,100 base salary (McLean, VA); USD $219,000 - $249,900 base salary (New York, NY)
Tools
agentic AI, API-first
AI focus
Drive zero-touch backoffice automation and provide frontline associates with real-time, agentic AI guidance.
Model-written summary · the original posting is authoritative