Capital One
Senior Operations Production Coordinator - (Onsite)
$50K
Richmond, VA · Senior · Full-time · Posted Oct 23, 2026
- Experience
- At least 1 year of customer service experience; at least 2 years of data entry experience; at least 2 years of experience with Microsoft Office or Google Suite.
- Education
- High School Diploma, GED, or Equivalent Certification
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization or offer immigration-related support for this position.
About the job
Processes banking items in compliance with bank policy and federal requirements, while documenting work, meeting deadlines, and supporting process improvements.
What you'll do
- Process items according to Bank and Federal Policy, meeting processing deadlines.
- Coordinate with supporting departments and escalate situations appropriately.
- Track and document processes, identify trends or defects, and develop process improvements.
What they ask for
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of customer service experience
- At least 2 years of data entry experience
- At least 2 years of experience with Microsoft Office or Google Suite
Nice to have
- At least 3 years of data entry experience
- At least 1 year of experience within the financial industry
Pay
$49,774 - $49,774 USD base salary
Tools
Microsoft Office, Google Suite
Model-written summary · the original posting is authoritative