Capital One
Sr. Associate, Legal Process Manager
$81K–$101K
McLean, VA +1 · Manager · Full-time · Posted Sep 8, 2026
- Location
- McLean, VA
Richmond, VA - Experience
- At least 1 year in Microsoft Office or G Suite; at least 2 years in one or more of the listed management areas. Preferred: 1+ year using Microsoft Excel or sheets (script prompting).
- Education
- Bachelor’s Degree or military experience.
- Visa sponsorship
- Capital One will not sponsor a new applicant for employment authorization for this position.
About the job
Manages process improvement and high-priority projects for Capital One’s Tech Reg Legal team, using data and AI to improve workflows, mitigate risks, and support internal customers.
What you'll do
- Oversee process improvement work, analyze data for trends and gaps, and recommend actionable improvements.
- Manage process risks, project plans, stakeholder communications, and cross-functional delivery.
- Evaluate agentic workflows and use generative AI for process documentation, analysis, and standardized assets.
What they ask for
- Bachelor’s Degree or military experience.
- At least 1 year of experience in Microsoft Office or G Suite.
- At least 2 years of experience in Business Process Management, Project Management, Relationship Management, Risk Management, or a combination.
Nice to have
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification.
- Experience applying Artificial Intelligence (AI) prompting for process management efficiency; 1+ year using Microsoft Excel or sheets (script prompting).
Pay
$88,800 - $101,300 USD base salary (McLean, VA); $80,800 - $92,200 USD base salary (Richmond, VA)
Tools
Microsoft Office, G Suite, generative AI, agentic workflows, Microsoft Excel
AI focus
Evaluate agentic workflows to replace or augment manual steps; use generative AI for process documentation, data synthesis and root cause analysis, identifying inefficiencies, and creating standardized analysis assets.
Model-written summary · the original posting is authoritative