Capital One
Sr. Associate, Process Manager
$81K–$92K
Plano, TX · Manager · Full-time · Posted Oct 20, 2026
- Experience
- At least 1 year with Microsoft Office or G Suite and at least 2 years in Business Process Management, Project Management, or Risk Management.
- Education
- High School Diploma, GED or equivalent certification.
- Visa sponsorship
- Will not sponsor a new applicant for employment authorization or provide immigration-related support.
About the job
Monitors, documents, measures, and improves business processes, coordinating process development and communicating updates to internal customers.
What you'll do
- Monitor process adherence, identify risks, and escalate control issues.
- Create and maintain process maps, procedures, work instructions, and related documentation.
- Analyze process data and implement improvements; collaborate on initiatives and communicate or train users on process changes.
What they ask for
- High School Diploma, GED or equivalent certification.
- At least 1 year of experience in Microsoft Office or G Suite.
- At least 2 years of experience in Business Process Management, Project Management, or Risk Management.
Nice to have
- Bachelor’s Degree or military experience.
- Lean or Six Sigma Certification.
Pay
USD $80,800 - $92,200 annual base salary (Plano, TX)
Tools
Microsoft Office, G Suite
Model-written summary · the original posting is authoritative