Celonis
Senior Director, Professional Services
$204K–$240K
New York, US, New York · Director · Full-time · Posted May 20, 2026
- Experience
- 9+ years in Management Consulting, Professional Services, or SaaS Implementation; 7+ years of leadership experience.
- Visa sponsorship
- Current and future visa sponsorship is not offered for this role.
About the job
Leads the strategy, commercial growth, and delivery of Celonis’s regional Professional Services practice, driving customer value and developing high-performing teams.
What you'll do
- Set practice plans, manage services forecasting and operations, and develop delivery strategies and assets.
- Sponsor customer implementations, oversee delivery health and escalations, and drive measurable ROI and adoption.
- Lead services sales and portfolio growth, build partner relationships, and recruit and develop teams.
What they ask for
- 9+ years in Management Consulting, Professional Services, or SaaS Implementation, including relevant SaaS industry experience.
- 7+ years of leadership experience managing multiple verticals and developing high-performing teams.
- Experience creating business plans and managing a P&L or services forecast; leading services sales cycles, including scoping, pricing, and contract negotiation.
- Deep knowledge of professional services and software implementation; ability to understand the Celonis Platform or similar Process Intelligence technologies; strong executive-level communication.
Nice to have
- Experience in enterprise SaaS or adjacent consulting industries.
Pay
$204,000 — $240,000 USD (base salary)
Tools
Celonis Platform, Process Intelligence technologies
AI focus
Leads services delivery and customer implementations of the Celonis Platform, which supports AI-driven business processes; no direct AI development responsibilities are stated.
Model-written summary · the original posting is authoritative