CGS Federal (Contact Government Services)
Managing Director of Client Services
$170K–$210K
Remote · Remote · Director · Full-time · Posted May 18, 2026
- Experience
- 10+ years in eDiscovery or legal technology; 5+ years of leadership experience.
- Education
- Bachelor’s degree in a related field such as information technology, business, operations management, project management, or similar disciplines.
About the job
Leads client services, eDiscovery delivery, operations, and cyber teams while driving client relationships, growth, operational quality, and financial performance.
What you'll do
- Oversee client engagement and delivery across project management, operations, cyber, and eDiscovery workflows.
- Develop client relationships and growth opportunities; support solution design, pricing, scoping, and RFP responses.
- Own portfolio financial performance and operational KPIs, and improve resource planning, quality, and delivery consistency.
What they ask for
- 10+ years of experience in eDiscovery or legal technology, with deep expertise in the Electronic Discovery Reference Model and litigation lifecycle.
- 5+ years of leadership experience managing client services or operations teams and directing cross-functional delivery organizations.
- Bachelor’s degree in a related field such as information technology, business, operations management, or project management.
- Strong experience with Relativity; ability to lead complex engagements and manage concurrent projects within budget and timeline constraints.
Nice to have
- Relativity Certified Administrator certification.
Pay
USD 170,000–210,000 (per-year-salary) — base salary
Tools
Relativity, Electronic Discovery Reference Model, RACI, Gantt
AI focus
Oversee adoption of AI-enabled workflows, automation, and analytics in client initiatives.
Model-written summary · the original posting is authoritative