CGS Federal (Contact Government Services)
Records Management Specialist II
$45K–$65K
New York, NY +3 · On-site · Full-time · Posted Mar 10, 2026
- Location
- New York, NY
Remote
Hybrid
Albany, NY
About the job
Provides administrative records-management support for a large federal agency initiative, including customer service, electronic recordkeeping, and training.
What you'll do
- Organize, maintain, and retrieve records, files, and data.
- Support customers and end-users, resolving issues and documenting procedures.
- Develop training materials and deliver training to colleagues or clients.
What they ask for
- Previous experience in a customer service role.
- Background in records or data management.
- Proficiency with current versions of Microsoft Windows and related applications, such as Microsoft Office Suite.
- Experience with electronic recordkeeping or document management platforms and with designing, writing, and facilitating training.
Nice to have
- College Degree
Pay
USD 45,000–65,000 per year; base salary
Tools
Microsoft Windows, Microsoft Office Suite
Model-written summary · the original posting is authoritative