CGS Federal (Contact Government Services)
Records Management Specialist II
$45K–$65K
Charlotte, NC +3 · On-site · Full-time · Posted Mar 10, 2026
- Location
- Charlotte, NC
Remote
Hybrid
Atlanta, GA
About the job
Provides administrative support to a federal agency initiative by managing records and information, supporting customers, and developing and delivering training.
What you'll do
- Organize, maintain, and retrieve records and data using electronic recordkeeping systems.
- Provide customer service and support to end users, resolving issues and communicating procedures.
- Develop training materials and deliver training to colleagues or clients.
What they ask for
- Previous experience in a customer service role focused on client satisfaction and support.
- Background in records or data management.
- Proficiency with current versions of Microsoft Windows and related applications, such as Microsoft Office Suite.
- Experience with electronic recordkeeping or document management platforms and with designing, writing, and facilitating training.
Nice to have
- College Degree
Pay
USD 45,000–65,000 per year (base salary)
Tools
Microsoft Windows, Microsoft Office Suite
Model-written summary · the original posting is authoritative