CGS Federal (Contact Government Services)
Records Management Specialist II
$45K–$65K
Chicago, IL +3 · On-site · Full-time · Posted Mar 10, 2026
- Location
- Chicago, IL
Remote
Hybrid
Detroit, MI
About the job
Provides administrative and records-management support for a large federal agency initiative, including customer support, electronic recordkeeping, and training.
What you'll do
- Organize, maintain, and retrieve records and data using recordkeeping or document-management systems.
- Support customers and end-users, resolve issues, and document procedures.
- Develop and deliver training materials or instructional modules.
What they ask for
- Previous experience in a customer service role focused on client satisfaction and support.
- Background in records or data management.
- Proficiency with current versions of Microsoft Windows and related applications, such as Microsoft Office Suite.
- Experience with electronic recordkeeping or document-management platforms and with designing, writing, and facilitating training.
Nice to have
- College Degree
Pay
USD 45,000–65,000 per-year-salary; base salary
Tools
Microsoft Windows, Microsoft Office Suite
Model-written summary · the original posting is authoritative