CGS Federal (Contact Government Services)
Records Management Specialist II
$45K–$65K
Baltimore, MD +3 · On-site · Full-time · Posted Mar 10, 2026
- Location
- Baltimore, MD
Remote
Hybrid
Rockville, MD - Experience
- Previous experience is required in customer service, records or data management, and training; no years specified.
About the job
Provides administrative support for a federal agency initiative by managing records and data, assisting customers, and supporting training and documentation.
What you'll do
- Organize, maintain, and retrieve records and data using electronic recordkeeping or document management systems.
- Provide customer support and help resolve issues.
- Design, write, and deliver training materials or instructional content.
What they ask for
- Previous customer service experience focused on client satisfaction and support.
- Background in records or data management.
- Proficiency with current versions of Microsoft Windows and related applications, such as Microsoft Office Suite.
- Experience with electronic recordkeeping or document management platforms and with designing, writing, and facilitating training.
Nice to have
- College Degree
Pay
USD 45,000–65,000 (per-year-salary)
Tools
Microsoft Windows, Microsoft Office Suite
Model-written summary · the original posting is authoritative