Character.AI
Technical Program Manager, AI Infrastructure
$220K–$260K
Redwood City, CA · Hybrid · Manager · Full-time · Posted Apr 20, 2026
- Experience
- 5–8 years in program management, technical operations, or product execution in a fast-moving, technical environment.
About the job
Leads cross-functional AI infrastructure programs supporting model training, evaluation, and inference, from roadmap planning through execution and operational improvement.
What you'll do
- Plan and execute major AI infrastructure initiatives, defining scope, goals, timelines, risks, and success metrics.
- Align engineering, research, product, and external cloud-provider partners on infrastructure roadmaps, priorities, and tradeoffs.
- Monitor infrastructure performance and capacity, and lead improvements to reliability, efficiency, tooling, and execution.
What they ask for
- Proven ability to lead complex, multi-team initiatives across engineering and infrastructure systems.
- Experience working closely with engineering teams on distributed systems, cloud infrastructure, or platform development.
- Strong communication skills bridging technical and non-technical stakeholders.
- Ability to structure ambiguous problems, use data to measure impact, and manage competing priorities.
Pay
USD $220K – $260K base salary
Tools
GPU clusters, AI accelerator chips, cloud providers, distributed systems
AI focus
Coordinates infrastructure programs for AI model training, evaluation, and inference/serving; supports scaling AI systems and experiences.
Model-written summary · the original posting is authoritative