Chime
Product Manager, Trust and Safety
$142K–$244K
Chicago, IL, USA +2 · Manager · Full-time · Posted Sep 22, 2026
- Location
- Chicago, IL, USA
San Francisco, CA, USA
San Francisco, California, United States - Experience
- 6+ years of experience as a Product Manager; leveling varies based on experience and scope.
About the job
Leads product strategy and delivery across Chime Trust & Safety, building systems that protect members, manage fraud and risk, and improve safe access to financial services.
What you'll do
- Set product strategy and roadmaps, balancing member experience, risk mitigation, and operational efficiency.
- Partner with cross-functional teams to deliver and improve scalable systems using data, experimentation, and applicable machine learning or AI.
- Define success metrics and improve member experiences involving transaction declines, account restrictions, and closures.
What they ask for
- Depth in at least one relevant domain: payments and transaction risk, or identity and account lifecycle.
- Experience with complex product problems involving risk, operations, platforms, or customer-facing systems.
- Strong analytical skills and experience using data to inform decisions and measure impact.
- Ability to influence and align cross-functional stakeholders across technical and non-technical teams.
Pay
$142,000 — $244,000 USD (base salary)
Tools
machine learning, AI
AI focus
For the back-office automation role, build an investigations ecosystem centered on AI agents, defining agent responsibilities and where human judgment is needed. Other roles may use AI where applicable.
Model-written summary · the original posting is authoritative