Chime
Senior Associate, Compliance Advisory
$101K–$140K
Chicago, IL, USA +3 · Senior · Full-time · Posted Sep 17, 2026
- Location
- Chicago, IL, USA
New York, NY, USA
San Francisco, CA, USA
San Francisco, California, United States - Experience
- 5+ years of compliance experience.
About the job
Provides second-line compliance guidance and oversight for consumer complaints and product operations, identifying risks and driving remediation while supporting agent readiness and responsible AI-enabled workflows.
What you'll do
- Advise business teams on complaint requirements and product changes; monitor complaint handling, analyze trends, and oversee remediation.
- Develop and communicate procedures, training, and practical compliance guidance; support audit and regulatory readiness.
- Use AI tools for analysis, monitoring, research, documentation, and reporting with human review and confidentiality safeguards.
What they ask for
- 5+ years of compliance experience in fintech, banking, or financial services, including consumer financial products.
- Hands-on experience with deposit accounts and credit products, and with consumer complaints and complaint-program oversight.
- Strong regulatory knowledge and ability to translate requirements into risk-based guidance; experience identifying, escalating, and remediating risks.
- Experience supporting regulatory exams, bank partner reviews, or internal audits; practical experience applying AI tools to work.
Pay
$101,000 — $140,000 USD base salary
Tools
Regulations Z, E, DD, UDAAP, NACHA, VISA Operating Standards
AI focus
Apply AI tools to data analysis, complaint trends, monitoring, oversight, research, documentation, reporting, and business guidance, with appropriate human review and confidentiality safeguards.
Model-written summary · the original posting is authoritative