CIBC
Client Support Specialist - Deposits
$65K–$80K
Chicago, IL · Full-time · Posted Oct 19, 2026
- Experience
- Minimum 5+ years in a client-focused role with demonstrated experience in commercial banking.
- Education
- Preferred formal education: Bachelor’s degree.
- Visa sponsorship
- Must be legally eligible to work at the specified location(s) and, where applicable, hold a valid work or study permit.
About the job
Provides administrative and client service support for deposit-related business, handling requests, maintaining client information, preparing materials and reports, and supporting operational improvements.
What you'll do
- Handle client calls and emails, resolve inquiries and complaints, and provide service before, during, and after transactions.
- Maintain client databases and prepare marketing materials, reports, and expense documentation.
- Support customer-focused programs, departmental procedures, process improvements, and assigned projects.
What they ask for
- 5+ years in a client-focused role, with demonstrated commercial banking experience.
- Knowledge of Microsoft Office (Word, Excel Outlook and PowerPoint).
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills; strong organization and time management skills, including prioritizing client requests.
Nice to have
- Bachelor’s degree.
- Leadership, coaching, and teamwork skills.
Pay
$65,000.00 - $80,000.00 USD base salary
Tools
Microsoft Office, Word, Excel, Outlook, PowerPoint
Model-written summary · the original posting is authoritative