Cisco
Adoption Engineer - Federal - ThousandEyes (Remote)
$110K–$178K
Herndon, Virginia, US +2 · Remote · Full-time · Posted Oct 31, 2026
- Location
- Herndon, Virginia, US
Austin, Texas, US
RTP, North Carolina, US - Experience
- Bachelor’s degree with 5+ years of related experience, Master’s degree with 3+ years, or PhD with 0+ years.
- Education
- Bachelor’s degree, Master’s degree, or PhD.
- Visa sponsorship
- Must be a U.S. citizen; some work may be restricted to U.S. citizens working on U.S. soil.
About the job
Provides post-sale technical consulting to federal ThousandEyes customers, driving product adoption, training, customer roadmaps, and successful use of the platform.
What you'll do
- Build trusted customer relationships, identify use cases, and recommend best practices to improve adoption and customer value.
- Coordinate with Customer Success and Sales on account strategy, and identify expansion opportunities.
- Deliver product training and updates, and share customer feedback with Product.
What they ask for
- Bachelor’s degree with 5+ years, Master’s degree with 3+ years, or PhD with 0+ years of related experience.
- Experience in a customer-facing technical function: Technical Support, Solutions Engineering, or Professional Services.
- Experience with application and network protocols, including HTTP, DNS, TCP/IP, and BGP.
- Experience designing, deploying, troubleshooting, or supporting application and network infrastructure.
Nice to have
- Experience delivering technical presentations and demonstrations; scripting experience such as Python, Perl, or JavaScript.
- Experience with ThousandEyes or other assurance solutions, or the Cisco Networking portfolio.
Pay
$110,100.00 to $139,500.00 USD base salary; $122,000.00 - $177,800.00 USD base salary; $110,100.00 - $160,400.00 USD base salary
Tools
ThousandEyes, HTTP, DNS, TCP/IP, BGP, Python, Perl, JavaScript
AI focus
The role supports adoption of an AI-powered digital experience assurance platform; no specific AI development work is stated.
Model-written summary · the original posting is authoritative