Cisco
Digital Customer Success Specialist
$98K–$178K
RTP, North Carolina, US · Hybrid · Full-time · Posted Oct 13, 2026
- Experience
- Minimum four years for each of the two stated experience areas; global or multi-regional campaign experience is also required, with no duration specified.
- Education
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
About the job
Plans, executes, measures, and optimizes global digital customer adoption campaigns to improve product value realization, engagement, and renewals.
What you'll do
- Manage customer lifecycle adoption campaigns from strategy and planning through execution, measurement, and reporting.
- Coordinate timelines, resources, and cross-functional teams while managing multiple campaigns.
- Track campaign performance, ROI, and outcomes, and continuously optimize campaigns.
What they ask for
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
- At least four years managing integrated marketing campaigns from inception to completion.
- At least four years managing marketing project timelines, email campaigns, and virtual customer events.
- Proficiency with marketing analytics and automation platforms; experience managing campaigns with global or multi-regional scope.
Pay
$98,200.00 to $130,900.00 (base salary); $122,000.00 - $177,800.00 (base salary); $110,100.00 - $160,400.00 (base salary)
Tools
SalesForce, SFMC, Eloqua, Adobe, Google Analytics, Webex, Tableau, AI assistants
AI focus
Use AI-driven insights, agentic orchestration, and hyper-personalized digital engagement to support customer adoption campaigns.
Model-written summary · the original posting is authoritative