Cisco
Engineering Manager- Cloud Operations- Fedramp
$166K–$308K
Minneapolis, Minnesota, US +3 · Remote · Manager · Full-time · Posted Oct 19, 2026
- Location
- Minneapolis, Minnesota, US
Saint Paul, Minnesota, US
RTP, North Carolina, US
Boxborough, Massachusetts, US - Experience
- 8 years of relevant experience plus 3+ years in a team lead or supervisory role with a bachelor's degree; OR 6 years of experience plus 2+ years in a leadership capacity with a master's degree. Also requires 2+ years leading or supervising technical teams.
- Education
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field; OR master's degree.
- Visa sponsorship
- The work can only be performed by a U.S. citizen on U.S. soil.
About the job
Leads cloud operations engineering for Webex Contact Center FedRAMP, overseeing infrastructure reliability, incident response, automation, and team development.
What you'll do
- Lead and develop cloud operations, DevOps, infrastructure operations, and systems administration staff.
- Oversee cloud, hybrid, and data centre infrastructure operations, maintenance, troubleshooting, and incident response.
- Promote automation and infrastructure-as-code, and coordinate with platform, security, and application teams.
What they ask for
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field plus 8 years of relevant experience, including 3+ years in a team lead or supervisory role; OR master's degree plus 6 years of experience, including 2+ years in a leadership capacity.
- Experience leading or supervising technical teams, including mentoring and performance management.
- Experience operating production cloud/hybrid environments and leading incident response, root-cause analysis, and corrective actions in a 24x7 setting.
- Experience with infrastructure automation and infrastructure-as-code, and with security/compliance for FedRAMP and/or NIST 800-53 and/or SOC 2-aligned environments.
Nice to have
- Experience operating AWS infrastructure, including Kubernetes, CI/CD pipelines, and infrastructure-as-code.
- Experience with Terraform, Jenkins, Git, Python, shell scripting, or comparable technologies; FedRAMP continuous monitoring and operational readiness practices.
Pay
$166,300.00 to $238,300.00 (base salary); $186,900.00 - $307,800.00 (base salary); $166,300.00 - $274,100.00 (base salary)
Tools
AWS, Kubernetes, CI/CD, Terraform, Jenkins, Git, Python, PagerDuty
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