Cisco
Principal Customer Program Manager
$221K–$380K
San Jose, California, US · Hybrid · Principal · Full-time · Posted Oct 19, 2026
- Experience
- 10+ years.
About the job
Leads customer programs to integrate Cisco Silicon One products from evaluation through qualification and production deployment, coordinating technical teams and resolving customer issues.
What you'll do
- Plan and execute customer integration programs, including timelines, design reviews, and production launch.
- Translate customer requirements into cross-functional tasks; track and drive reported issues to resolution.
- Communicate program status and risks to customers, engineering teams, and management.
What they ask for
- 10+ years of experience in high-tech electronics, specifically leading large-scale program and project management initiatives.
- Deep technical expertise in cloud development, deployment, or OEM environments.
- Track record managing high-stakes hardware and software engagements for strategic datacenter customers.
- Hands-on experience across Software, ASIC, and Hardware, focused on end-to-end customer deliveries.
Nice to have
- Background in system, HW, and SW qualification for AI infrastructure, cloud/DC environments, or networking ASICs.
- Ability to navigate ambiguity and complex organizational environments.
Pay
$233,900.00 to $330,400.00 USD (starting salary range); $233,900.00 - $380,000.00 USD (full salary range, New York City Metro Area); $220,900.00 - $344,300.00 USD (full salary range, non-Metro New York state & Washington state)
Tools
Software, ASIC, Hardware
AI focus
Supports integration of Silicon One products for next-generation network devices in the AI/ML era; manages customer programs involving AI infrastructure.
Model-written summary · the original posting is authoritative