Cisco
Solutions Architect
$124K–$226K
San Jose, California, US · Hybrid · Full-time · Posted Oct 29, 2026
- Experience
- 5+ years of relevant experience with a Bachelor’s degree, or 2+ years with a Master’s degree; separately, 5+ years in a specified analyst role supporting relevant platforms.
- Education
- Bachelor’s degree in Computer Science, Information Systems, Supply Chain Management, Industrial Engineering, or related field; or Master’s degree with the stated experience alternative.
About the job
Designs and improves enterprise IT solutions for global service supply chain operations, including reverse logistics, depot repair, inventory, and service lifecycle workflows.
What you'll do
- Translate business requirements into functional architectures, configure service supply chain systems, and define end-to-end service lifecycle flows.
- Lead system testing, cutovers, releases, rollouts, production support, and root-cause analysis.
- Improve operational processes and coordinate with business, engineering, data, and integration teams; maintain documentation and governance.
What they ask for
- Bachelor’s degree in a related field and 5+ years of relevant experience, or a Master’s degree and 2+ years of experience.
- 5+ years as an IT Business Analyst, Functional Analyst, or Systems Analyst supporting Service Supply Chain, Reverse Logistics, Aftermarket Services, or Enterprise SCM platforms.
- Experience specifying REST/SOAP APIs, event-driven messaging, and file-based interfaces; proficiency with SQL and relational data models.
- Experience with global supply chain environments and Agile/Scrum methodologies and the SDLC.
Nice to have
- Experience in high-tech, telecommunications, networking, or electronics hardware; integration middleware, event streaming, WMS/TMS, or 3PL/depot systems.
- Familiarity with AI-enabled efficiency tools, intelligent automation, or supply chain digital twin frameworks; Jira, Confluence, or ServiceNow ESP.
Pay
$138,100.00 to $196,500.00 USD base salary; $138,100.00 - $226,000.00 USD base salary (New York City Metro Area); $124,000.00 - $201,000.00 USD base salary (Non-Metro New York state & Washington state).
Tools
REST/SOAP APIs, SQL, Agile/Scrum, SDLC, Kafka, MuleSoft, AWS/GCP integration services, Jira
AI focus
Preferred familiarity with AI-enabled efficiency tools, intelligent automation, or supply chain digital twin frameworks.
Model-written summary · the original posting is authoritative