Cityblock Health
Sr. Associate, Quality Operations
$64K–$82K
USA · Remote · Senior · Full-time · Posted Sep 24, 2026
- Experience
- 3+ years in HEDIS/Stars (with broader experience in quality improvement, quality management, and/or population health management); 3+ years in Medicare, ACA, Marketplace, and/or Medicaid lines of business.
- Education
- Bachelor's degree.
About the job
Drives HEDIS/Stars quality performance by managing payor and vendor relationships, supporting local teams, and advancing quality improvement initiatives.
What you'll do
- Manage payor relationships, quality meetings, requests, audits, and contractual obligations.
- Oversee external vendor performance and coordinate with internal teams on quality operations.
- Analyze quality metrics, support market teams, and develop workflows and initiatives to improve performance.
What they ask for
- Bachelor's degree.
- 3+ years of experience in HEDIS/Stars, with broader experience in quality improvement, quality management, and/or population health management.
- 3+ years of experience in Medicare, ACA, Marketplace, and/or Medicaid lines of business.
- Experience managing external partner relationships with contractual/SLA oversight and analyzing quality data into actionable reporting (Excel/SQL or similar); experience designing, piloting, or improving healthcare quality workflows.
Nice to have
- CPHQ or equivalent certification.
Pay
$64,000.00 - $82,000.00 USD annual base salary
Tools
Excel, SQL
Model-written summary · the original posting is authoritative