Clarasight
Customer Success Manager
$125K–$160K
Remote · Remote · Manager · Full-time · Posted Jul 14, 2026
- Experience
- 8+ years in a high-touch enterprise customer success or account management role.
About the job
Manages enterprise customer accounts to drive adoption of Clarasight’s AI-enabled workflows, deliver measurable business value, and secure renewals and expansions.
What you'll do
- Own customer success from post-implementation through long-term value realization, driving adoption and outcomes in cost management, emissions reduction, and operational efficiency.
- Advise customer stakeholders and communicate realized value through executive-ready narratives, metrics, and insights.
- Coordinate with Solution Architects, Forward-Deployed Engineers, Product, Data, and Sales to align customer plans and outcomes.
What they ask for
- 8+ years of experience in high-touch enterprise customer success or account management.
- Experience navigating complex enterprise organizations with multiple stakeholders and decision layers.
- Comfort operating with executives and handling data, analysis, and delivery as needed.
- Technical fluency using analytics tools to answer complex business questions.
Nice to have
- Experience working alongside AI systems and applying human judgment to automated outputs.
Pay
$125K – $160K (base salary)
AI focus
Drive adoption of AI-enabled customer workflows; bring an automation and experimentation mindset, and apply human judgment to automated outputs (listed as a nice-to-have).
Model-written summary · the original posting is authoritative