Clay
Growth Strategy Enablement
$145K–$185K
New York · Hybrid · Full-time · Posted Aug 13, 2026
- Experience
- 4+ years in enablement or customer success.
About the job
Build and scale onboarding and enablement for Clay’s Growth Strategy team, improving team readiness, customer adoption, retention, and expansion.
What you'll do
- Design onboarding, ongoing training, workshops, and certifications to accelerate team ramp.
- Turn top-performer practices into repeatable frameworks, talk tracks, and playbooks; partner cross-functionally to translate product releases into customer workflows.
- Build enablement systems and use AI and automation to improve knowledge sharing and personalize learning.
What they ask for
- 4+ years of experience in enablement or customer success.
- Experience building and scaling enablement programs, including onboarding, ever-boarding, certifications, and playbooks tied to adoption, retention, or expansion.
- Strong communication and facilitation skills; technical fluency with data workflows, integrations, and automation concepts.
- Experience creating content and managing enablement systems; NYC-based or willing to relocate for this in-person role.
Nice to have
- Experience in a high-growth SaaS environment.
Pay
$145K – $185K (base salary)
Tools
Notion, Gong, LMS
AI focus
Use AI and automation to optimize knowledge sharing and personalize learning.
Model-written summary · the original posting is authoritative