Clio
General Manager, Phones
$263K–$394K
Remote - USA · Manager · Full-time · Posted Oct 26, 2026
- Experience
- 8+ years in UCaaS, VoIP, CPaaS, or telecom, including 4+ years in a senior leadership role.
About the job
Build and scale Clio Phones, owning its business performance, go-to-market, people, telecom operations, and regulatory compliance.
What you'll do
- Create the operating plan, investment model, metrics, OKRs, and business review cadence; report results and recommendations to executives.
- Lead go-to-market, retention, expansion, team development, and integration of the acquired product.
- Oversee telecom operations, including number porting, carrier and vendor relationships, reliability, fraud controls, and compliance.
What they ask for
- 8+ years in UCaaS, VoIP, CPaaS, or telecom, including 4+ years in senior leadership owning a voice business line or voice operations organization.
- Hands-on command of number porting, carrier management, 911, and US and Canadian telecom regulation.
- Experience launching or scaling phones in an SMB software company, or running voice operations at an SMB provider.
- Fluency in voice economics and executive-level negotiation of multi-year carrier or channel-partner deals.
Nice to have
- Launched phones inside a vertical SaaS platform; built a porting or voice operations team from scratch.
- Integrated an acquired product and team into a larger platform; Canadian telecom experience.
Pay
$262,900 to $394,300 USD total pay (OTE; base salary plus variable compensation at 100% attainment)
Tools
SIP, networking, session border controllers
AI focus
Recruit and develop people who treat AI fluency as part of the craft. Clio also uses AI to improve operations and streamline recruitment, with human review of AI-generated output and no automated hiring decisions.
Model-written summary · the original posting is authoritative