Clio
Senior Solution Consultant
$100K–$135K
New York · Senior · Full-time · Posted Oct 30, 2026
- Education
- Bachelor’s degree or equivalent experience.
About the job
Onboard Clio customers by delivering live training and strategy sessions, helping them reach first value, and supporting account health throughout the onboarding period.
What you'll do
- Conduct live customer training and strategy sessions, manage concurrent cases and deadlines, and contribute to the customer Help Center.
- Coordinate with Sales and Customer Enablement to support smooth product adoption and customer transitions.
- Monitor customer account health and proactively mitigate churn risk.
What they ask for
- Strong customer focus and commitment to exceptional client experience.
- Proactive, creative problem-solving mindset.
- Clear, confident communication and ability to facilitate live sessions through Zoom.
Nice to have
- Experience with Salesforce or other SaaS tools, or API-driven applications.
- Track record in a dynamic startup environment.
Pay
$100,000 to $135,400 USD (salary)
Tools
Zoom, CSAT, Salesforce
AI focus
Clio uses AI to improve operations, including streamlining recruitment; a human reviews AI-generated output, and hiring decisions are not automated.
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