CloudFactory
Regional Field Operations Lead
Austin, Texas · Full-time · Posted Oct 19, 2026
- Experience
- 5+ years in operations management, project management, or service delivery.
About the job
Leads US field-service delivery, managing distributed technicians and construction-site data captures and installations to meet client SLAs, quality, safety, and cost targets.
What you'll do
- Plan and oversee capture and installation schedules, project launches, equipment, and field safety across US sites.
- Recruit, train, coach, and manage a distributed field team, including staffing, time, retention, and performance.
- Own partner SLA delivery, quality reviews, operational reporting, client communication, and regional delivery costs.
What they ask for
- 5+ years in operations management, project management, or service delivery.
- Proven experience managing field-based or multi-site operations with a distributed workforce and delivering against client SLAs.
- Experience hiring, onboarding, and retaining hourly or field-based staff.
- OSHA 30-Hour Construction certification, or willingness to complete it within the first 30 days; based in Austin, able to travel regularly, with a valid US driver's license and authorization to work in the United States.
Nice to have
- Experience in construction technology, reality capture, surveying, or construction field services; hands-on experience with 360° capture devices, laser scanners, drones, or field IoT/hardware installation.
- PMP, PMI-ACP, Lean Six Sigma, or similar certification; familiarity with US hourly labor rules; bilingual English and Spanish.
Tools
360° cameras, Google Workspace, OSHA
AI focus
Supports AI data operations by overseeing field capture and installation services that produce visual data and install beacons for client operations.
Model-written summary · the original posting is authoritative