Cloudflare
Senior Customer Engagement Strategy Manager
$157K–$216K
Hybrid +2 · Manager · Full-time · Posted Jul 14, 2026
- Location
- Hybrid
Austin, TX, United States
San Francisco, CA, United States - Experience
- 5–8 years; relevant backgrounds include strategic account management, executive engagement programs, pre-sales consulting, or similar GTM roles in B2B SaaS or enterprise technology.
- Education
- Bachelor's degree required; Master’s degree preferred.
- Visa sponsorship
- Offers may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.
About the job
Develops and scales executive engagement strategies for strategic enterprise accounts, aligning Cloudflare leaders and internal teams to strengthen customer relationships and drive account growth.
What you'll do
- Coordinate account strategy and operating cadences across executive, product, R&D, GTM, and field teams to remove blockers and accelerate growth.
- Partner with account teams on executive engagements, including discovery, executive preparation, narrative development, facilitation, and follow-through.
- Improve engagement programs by piloting AI and other tools to personalize agendas and capture and summarize outcomes.
What they ask for
- 5–8 years in strategic account management, executive engagement programs, pre-sales consulting, or a similar GTM role in B2B SaaS or enterprise technology.
- Experience working with senior executives, strategic accounts, or complex enterprise customers.
- Bachelor's degree required.
- Ability to influence cross-functional teams without direct authority and translate customer insights into strategies, narratives, programs, or commercial actions.
Nice to have
- Master’s degree.
- Consulting, Technology, and/or Sales background; sales/GTM experience is highly valued.
Pay
$157,000 - $216,000 USD base salary (estimated annual salary range for the Bay Area)
AI focus
Build account-growth processes and frameworks with an emphasis on AI solutions; explore AI and emerging tools to personalize executive engagement agendas and capture and summarize outcomes in real time.
Model-written summary · the original posting is authoritative