Cloudflare
Senior Customer Engineer, Enterprise - West
$204K–$305K
Hybrid +1 · Senior · Full-time · Posted Aug 13, 2026
- Location
- Hybrid
San Francisco, CA, United States - Experience
- Years of experience vary based on Associate, Senior, Staff, or Principal leveling; no specific number stated.
- Visa sponsorship
- Offers may be conditioned on authorization to receive technology controlled under U.S. export laws without sponsorship for an export license.
About the job
Own enterprise customers’ technical relationships end to end, designing solutions, driving adoption and business outcomes, and supporting account growth.
What you'll do
- Lead technical discovery, architecture, demonstrations, and Proof of Concepts with account executives.
- Oversee onboarding and customer health; advise stakeholders through adoption, renewal, and expansion.
- Carry a variable quota and use AI tools to automate routine workflows, including questionnaire responses and monitoring.
What they ask for
- Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineering; years vary by level.
- Broad expertise in web security, networking, cloud infrastructure, and enterprise architecture.
- Track record in quota-carrying or revenue-aligned work, with understanding of SaaS metrics and enterprise sales cycles.
- Strong presentation and stakeholder-management skills, including communication with C-suite executives.
Nice to have
- Experience with Workers AI, AI Gateway, and Vectorize.
- Experience with prompt engineering, LLM orchestration, or RAG; coding with Python, JavaScript, or similar languages.
Pay
$204,000 - $292,000 USD total pay (estimated annual salary including on-target incentive compensation; Seattle); $214,000 - $305,000 USD total pay (estimated annual salary including on-target incentive compensation; San Francisco Bay Area); $214,000 - $305,000 USD total pay (estimated annual salary including on-target incentive compensation; California except San Francisco)
Tools
Workers AI, AI Gateway, Vectorize, Python, JavaScript
AI focus
Use AI agents and internal platforms to automate routine customer-engineering work; preferred experience includes Cloudflare’s AI ecosystem, prompt engineering, LLM orchestration, and RAG.
Model-written summary · the original posting is authoritative