Cloudflare
Senior Customer Engineer, Majors - NYC
$234K–$292K
Hybrid +1 · Senior · Full-time · Posted Jun 4, 2026
- Location
- Hybrid
New York, New York, United States - Experience
- Customer-facing technical-role experience; years vary based on Associate, Senior, Staff, or Principal leveling.
- Education
- Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
- Visa sponsorship
- Any offer may be conditioned on authorization to receive technology controlled under U.S. export laws without sponsorship for an export license.
About the job
Guides enterprise customers through Cloudflare technical validation, architecture, onboarding oversight, adoption, and account growth as a quota-carrying technical advisor.
What you'll do
- Lead technical discovery, evaluations, presentations, demonstrations, and solution architecture for enterprise prospects.
- Advise on onboarding, migration, adoption, customer health, and technical risk throughout the customer lifecycle.
- Carry a variable quota, support retention and expansion, and automate routine work using AI tools and workflows.
What they ask for
- Experience in a customer-facing technical role; required years vary by leveling.
- Ability to design and explain complex enterprise network and security architectures, with depth in at least four listed technical areas.
- Strong communication, presentation, and stakeholder-management skills, including translating technical topics into business outcomes.
- Proven experience in a quota-carrying or revenue-aligned environment and understanding of SaaS metrics and enterprise sales cycles.
Nice to have
- Experience creating technical enablement materials and delivering workshops or developer onboarding.
- Experience with LLM orchestration, Retrieval-Augmented Generation (RAG), and model-access controls.
Pay
$234,000 - $292,000 USD annual base salary
Tools
DNS, CDN, Zero Trust, Network Security, Workers, Python, JavaScript, Terraform
AI focus
Uses AI agents, LLMs, and internal platforms to automate routine tasks such as RFP and security-questionnaire responses, sandbox provisioning, telemetry monitoring, and documentation; advises customers on AI control layers.
Model-written summary · the original posting is authoritative