Cloudflare
Senior Customer Engineer, Majors - Pittsburgh, PA
Distributed +1 · Senior · Full-time · Posted Sep 3, 2026
- Location
- Distributed
Pittsburgh, PA - Experience
- Customer-facing technical-role experience; years vary by Associate, Senior, Staff, or Principal leveling.
- Education
- Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
- Visa sponsorship
- No visa sponsorship policy is stated. Offers may be conditioned on authorization to receive export-controlled software or technology without sponsorship for an export license.
About the job
Leads enterprise customers through technical validation, architecture, adoption, and account growth for Cloudflare’s platform, serving as a quota-carrying technical advisor throughout the customer lifecycle.
What you'll do
- Partner with Account Executives to discover requirements, design Cloudflare solutions, and lead technical evaluations, presentations, and demonstrations.
- Guide customer onboarding and adoption through migration blueprints, technical oversight, health monitoring, and executive business reviews.
- Own commercial outcomes and account expansion while using AI tools and automation to streamline customer-facing workflows.
What they ask for
- Experience in a customer-facing technical role; required years vary by level.
- Ability to design and explain complex enterprise network and security architectures.
- Strong communication and advisory skills, including translating technical concepts into business outcomes.
- Proven experience in a quota-carrying or revenue-aligned environment; depth in at least four listed technical areas.
Nice to have
- Experience creating technical enablement resources such as workshops, code samples, or documentation.
- Experience with LLM orchestration, RAG architectures, and model-access controls; regulatory knowledge and hyperscaler or digital-native backgrounds are also valued.
Tools
DNS, CDN, Zero Trust, WAF, Python, JavaScript, Terraform, Pulumi
AI focus
Uses AI agents, LLMs, and internal platforms to automate routine workflows; applies AI-assisted scripting and log analysis, and advises customers on AI control layers.
Model-written summary · the original posting is authoritative