Cloudflare
Senior Customer Engineer, Majors - Southwest
$234K–$292K
Distributed +3 · Senior · Full-time · Posted Sep 4, 2026
- Location
- Distributed
Las Vegas, NV
Los Angeles, CA
Phoenix, Arizona, United States - Experience
- Customer-facing technical-role experience; years required vary by Associate, Senior, Staff, or Principal leveling.
- Education
- Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
About the job
Serves as a quota-carrying technical advisor to enterprise customers, guiding Cloudflare solution design, technical validation, onboarding oversight, adoption, and account growth across the customer lifecycle.
What you'll do
- Lead customer discovery, technical evaluations, presentations, demonstrations, and Cloudflare architecture design with Account Executives.
- Guide onboarding and migration plans, monitor customer health and risk, and advise on adoption, retention, and expansion.
- Automate routine workflows using AI tools and support customer and internal technical enablement.
What they ask for
- Experience in a customer-facing technical role; required years vary by leveling.
- Ability to design and explain complex enterprise network and security architectures.
- Demonstrated quota-carrying or revenue-aligned experience and understanding of SaaS metrics and enterprise sales cycles.
- Depth in at least four listed technical areas, including Internet fundamentals, security, performance, AI proficiency, coding/scripting, or developer platforms.
Nice to have
- Experience creating technical enablement resources such as workshops, code samples, or documentation.
- Experience with LLM orchestration, RAG architectures, and model-access controls; regulatory knowledge is also valued.
Pay
$234,000.00 - $292,000.00 USD annual base salary (California, excluding Bay Area)
Tools
DNS, CDN, Zero Trust, Python, JavaScript, Bash, Terraform, Pulumi
AI focus
Use AI agents, LLMs, and internal platforms to automate routine tasks such as RFP and security questionnaire responses, sandbox provisioning, telemetry monitoring, and documentation; advise customers on AI control layers.
Model-written summary · the original posting is authoritative