Cloudflare
Senior Customer Engineer - Nashville
Distributed +1 · Senior · Full-time · Posted Aug 3, 2026
- Location
- Distributed
Nashville, TN - Experience
- Customer-facing technical-role experience required; years vary by Associate, Senior, Staff, or Principal leveling.
- Visa sponsorship
- Offers may be conditioned on authorization to receive technology controlled under U.S. export laws without sponsorship for an export license.
About the job
Owns customer technical relationships across discovery, solution design, onboarding, adoption, renewal, and account expansion, while carrying a commercial quota.
What you'll do
- Map customer business needs to Cloudflare solutions; lead technical discovery, architecture, demos, and proofs of concept.
- Guide onboarding and ongoing customer health, value realization, renewals, and expansion with customer and sales stakeholders.
- Represent Cloudflare through executive presentations, technical content, and industry events; use AI tools to automate routine workflows.
What they ask for
- Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer.
- Broad technical expertise in web security, networking, cloud infrastructure, and enterprise architecture.
- Proven performance in a quota-carrying or revenue-aligned environment and understanding of SaaS metrics and enterprise sales cycles.
- Strong presentation and stakeholder-management skills, bridging technical detail and C-suite business strategy.
Nice to have
- Hands-on experience with Cloudflare’s developer platform and AI ecosystem, including Workers AI, AI Gateway, and Vectorize.
- Experience with prompt engineering, LLM orchestration, or RAG; proficiency in Python, JavaScript, or similar languages.
Tools
Workers AI, AI Gateway, Vectorize, Python, JavaScript, DNS, RAG, LLM
AI focus
Use AI agents and internal platforms to automate RFP and security questionnaire responses, sandbox provisioning, and telemetry monitoring; preferred experience includes Cloudflare AI products, prompt engineering, LLM orchestration, and RAG.
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