Cloudflare
Senior Customer Engineer SLED TX (Austin, Dallas or Houston)
$231K–$275K
Hybrid +3 · Senior · Full-time · Posted Sep 30, 2026
- Location
- Hybrid
Austin, TX, United States
Dallas, Texas, United States
Houston, Texas, United States - Experience
- Customer-facing technical experience required; years vary by leveling.
- Visa sponsorship
- Offers may be conditioned on authorization to receive export-controlled software or technology without sponsorship for an export license.
About the job
Owns technical customer relationships across the SLED and local government lifecycle, from discovery and solution design through adoption, retention, and account growth.
What you'll do
- Lead technical discovery, architecture design, demonstrations, and proofs of concept tailored to public-sector needs.
- Guide onboarding and adoption, monitor customer health, and advise stakeholders through renewals and expansion.
- Carry a variable quota and use AI workflows to automate routine customer-facing tasks.
What they ask for
- Experience working with or selling into SLED, local government, state, or municipal agencies, including knowledge of public-sector buying cycles and compliance.
- Customer-facing technical experience in a role such as Solutions Engineering, Customer Engineering, Sales Engineering, or Forward Deployed Engineer.
- Technical expertise in web security, networking, cloud infrastructure, and enterprise architecture.
- Track record in a quota-carrying or revenue-aligned environment and strong presentation and stakeholder-management skills.
Nice to have
- Hands-on experience with Cloudflare Workers AI, AI Gateway, or Vectorize.
- Experience with prompt engineering, LLM orchestration, RAG, or scripting in Python or JavaScript.
Pay
$231,000-$275,000+ USD annual total pay (OTE, Base + Commissions)
Tools
Workers AI, AI Gateway, Vectorize, Python, JavaScript, LLM, RAG, DNS
AI focus
Use AI agents and internal platforms to automate RFP and security-questionnaire responses, sandbox provisioning, and basic telemetry monitoring; preferred experience includes Cloudflare AI products and applied AI architectures.
Model-written summary · the original posting is authoritative