Senior Manager, Infrastructure Operations and Compliance

What you'll do

• Lead two teams and maintain 24x7 infrastructure incident response, hardware operations, and service-level accountability.
• Own the governed asset decommissioning lifecycle, including secure destruction, vendor management, and audit evidence.
• Oversee global physical access reviews and compliance obligations, while advancing automation and AI-assisted workflows.

What they ask for

• 7+ years in infrastructure operations, data center operations, network operations, or a closely related field, including at least 3 years in people management.
• Experience managing managers and holding multiple teams accountable to operational SLAs.
• Direct experience with physical data center operations, such as hardware lifecycle management, decommissioning, colocation vendor management, or break-fix operations.
• Familiarity with physical-infrastructure compliance frameworks such as SOC 2, ISO 27001, FedRAMP, or equivalent, at an operational level.

Nice to have

• Experience managing 24x7 on-call operations teams, including PagerDuty or equivalent tooling.
• Knowledge of ITAD vendor management and secure-destruction compliance requirements.

Pay

$156,000 - $215,000 USD base salary; $182,000 - $251,000 USD base salary

Tools

PagerDuty, Jira, Netbox, Confluence, DCSC Portal

AI focus

Evaluate and adopt AI tooling for repetitive operational tasks, documentation acceleration, root-cause analysis, and compliance evidence generation; guide AI-assisted workflows to reduce manual operational work.