Cogent Security
Enterprise Technical Account Manager
Remote, US · Remote · Manager · Full-time · Posted Sep 11, 2026
- Experience
- 3+ years in a technical, customer-facing role.
About the job
Owns enterprise customer relationships and the full deployment-to-renewal lifecycle, helping security teams operationalize Cogent’s vulnerability management platform and achieve measurable outcomes.
What you'll do
- Lead deployments, integrations, onboarding, go-live readiness, and ongoing customer operations.
- Guide customers in vulnerability management workflows, including asset identification, risk scoring, remediation prioritization, and compliance reporting.
- Drive account expansion and renewals, and relay customer feedback to Product and Engineering.
What they ask for
- Domain expertise in vulnerability management, including CVE workflows, remediation, risk prioritization, and exposure tracking.
- 3+ years in a technical, customer-facing role such as Technical Account Manager, Technical CSM, or Solutions Engineer.
- Technical fluency in scanning infrastructure, cloud environments, API integrations, and data pipelines.
- Strong communication, relationship management, and ownership across adoption, retention, and growth.
Nice to have
- Enterprise customer experience, especially in regulated industries; early-stage customer success or TAM experience.
- Managed ARR between $1-10M+ with demonstrated net revenue retention above 90%; familiarity with SOC 2, FFIEC, CMDB tooling, or enterprise asset management.
Tools
AWS, GCP, Azure, Tenable, Qualys, Wiz, SOC 2, FFIEC
AI focus
The company builds AI agents for cybersecurity; this role operationalizes its platform for enterprise customers, but no specific AI development work is stated.
Model-written summary · the original posting is authoritative