Cognition
IT Engineer
New York City · On-site · Full-time · Posted Dec 5, 2025
- Experience
- 3+ years in IT engineering, systems administration, technical support, or a related role.
- Education
- Bachelor’s degree in computer science, information technology, or a related discipline—or equivalent practical experience.
About the job
Own employee and office IT support in an office while scaling global IT operations through reliable systems, automation, and AI-enabled workflows.
What you'll do
- Provide onsite employee support and own office technology reliability, including networks, conferencing, vendors, and asset lifecycle management.
- Administer identity, SaaS, collaboration, MDM, and endpoint security systems; automate employee lifecycle and access processes.
- Build IT tooling and integrations, improve operational monitoring, and embed AI-assisted workflows safely in IT operations.
What they ask for
- 3+ years in IT engineering, systems administration, technical support, or a related role.
- Bachelor’s degree in computer science, information technology, or a related discipline—or equivalent practical experience.
- Experience providing hands-on onsite IT support and administering identity, SaaS, or collaboration platforms.
- Ability to write scripts or integrations in TypeScript, Python, or another modern language—or equivalent infrastructure-as-code technical depth; working knowledge of networking fundamentals.
Nice to have
- Deep experience with Okta, identity lifecycle management, or identity-as-code.
- Experience with Terraform, CI/CD, Git-based delivery, API integrations, AI-enabled ITSM, or support automation.
Tools
Okta, Google Workspace, Slack, GitHub, Zoom, Microsoft 365, Kandji, Jamf
AI focus
Develop AI-enabled ITSM capabilities and embed Devin in IT operations, including secure integrations and guardrails for AI-assisted workflows.
Model-written summary · the original posting is authoritative