Coinbase
Manager, People Ops & Automation
$186K–$196K
Remote - USA +1 · Remote · Manager · Full-time · Posted Oct 30, 2026
- Location
- Remote - USA
US - Remote Zone 1 (Job Requisitions Only) - Experience
- 7+ years in People Operations, HR program management, operations strategy, process improvement, HR technology, or a related field, including complex cross-functional portfolio leadership.
About the job
Leads People Operations service delivery, using data, AI, and automation to improve employee workflows and experience across the organization.
What you'll do
- Design and improve HR service delivery, knowledge and case management, and employee lifecycle workflows.
- Use operational data and employee experience signals to identify opportunities to simplify, standardize, automate, or redesign work.
- Lead and develop a team, partner across HR and related functions, and measure outcomes such as efficiency, cost, risk, and employee experience.
What they ask for
- Demonstrated track record of using AI and automation to redesign operational workflows at scale in a global organization.
- Strong program management skills, including prioritization, governance, dependency management, and executive communication.
- Experience partnering with HR technology teams on requirements, testing, data quality, controls, and change adoption for Workday, Jira, or similar platforms.
- Ability to use generative AI responsibly, with human oversight, and handle sensitive employee and business information with sound judgment and discretion.
Pay
$185,915 — $195,700 USD (base salary)
Tools
Jira, Workday, LibreChat, Gemini, Glean
AI focus
Lead AI-powered HR service delivery and workflow automation; apply generative AI and predictive insight to improve speed, accuracy, efficiency, cost, quality, and employee experience while maintaining human oversight.
Model-written summary · the original posting is authoritative