Coinflow Labs
Operations Support Analyst
$70K–$100K
Chicago · On-site · Full-time · Posted Mar 4, 2026
- Experience
- 2–4 years in FinTech, operations, sales, customer success, or a startup environment.
About the job
Manages strategic merchant deals and onboarding, while building processes and improving CRM workflows to support efficient launches.
What you'll do
- Manage strategic merchant deal lifecycles and referral-partner onboarding through merchant go-live.
- Operationalize partner agreements by creating onboarding workflows, processes, and documentation.
- Improve CRM and onboarding processes; track pipeline and status, maintaining accurate data and escalating risks.
What they ask for
- 2–4 years of experience in FinTech, operations, sales, customer success, or a startup environment.
- Strong communication skills for building customer relationships and handling difficult or unique conversations.
- Exceptional organizational skills and a process-first mindset.
- Comfort defining processes in ambiguous situations and managing competing priorities while maintaining data integrity.
Nice to have
- Prior client relationship or sales experience.
- Hands-on experience with Google Apps Script, Make, Zapier, Salesforce, or Attio; experience building or orchestrating agent-based workflows and interest in emerging AI technologies.
Pay
$70,000 to $100,000 USD (base salary)
Tools
Google Apps Script, Make, Zapier, Salesforce, Attio
AI focus
Preferred experience building or orchestrating agent-based workflows and interest in emerging AI technologies.
Model-written summary · the original posting is authoritative