Coinflow Labs
Senior Fraud Analyst - Team Lead
$130K–$170K
Chicago · On-site · Senior · Full-time · Posted Oct 12, 2026
- Experience
- 5–8 years of relevant experience in chargeback and fraud prevention, detection, investigations, or remediation.
About the job
Build and lead Coinflow’s fraud function by developing fraud tooling and workflows, investigating fraud and chargebacks, managing remediation, and handling fraud-related sponsor bank requests.
What you'll do
- Develop transaction monitoring, case management, alerting, investigation standards, and fraud procedures.
- Triage alerts, investigate merchant and cardholder fraud, and drive case decisions, remediation, and root-cause analysis.
- Own fraud-related sponsor bank RFIs, monitor network programs and trends, and present fraud updates to leadership.
What they ask for
- 5–8 years of relevant fraud or chargeback experience within a payment service provider, Acquirer, or fintech platform.
- Hands-on knowledge of card-acquiring fraud, including merchant and user/cardholder fraud typologies.
- Working knowledge of card brand fraud and chargeback monitoring programs, including merchant remediation against thresholds.
- Experience building or significantly improving fraud tooling, case management workflows, or investigation processes.
Nice to have
- Experience with high-risk or emerging verticals such as crypto on/off-ramps, gaming, sweepstakes, or digital goods.
- SQL proficiency or comparable data skills.
Pay
$130,000 – $170,000 USD base salary
Tools
SQL, VAMP, ECM, SMMP, VIRP, BRAM, NACHA
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