Column
Growth
$140K–$250K
San Francisco, CA · Full-time · Posted Feb 13, 2026
- Experience
- 5+ years of relevant work experience; strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business.
- Visa sponsorship
- Participates in the E-Verify program in certain locations as required by law.
About the job
Manages strategic customer relationships at a banking software company, overseeing onboarding, account growth, and customer-informed business strategy.
What you'll do
- Build customer-facing strategies, processes, playbooks, systems, and best practices.
- Manage customer relationships from onboarding and implementation through ongoing management and account expansion.
- Identify customer challenges and growth opportunities, and share market insights to inform company strategy and the product roadmap.
What they ask for
- 5+ years of relevant work experience.
- Excellent project management and ability to coordinate customer partnerships across internal teams.
- Persuasive, responsive, solutions-oriented communication and ability to build customer advocates.
- Comfort with ambiguity, critical thinking, and willingness to develop expertise in financial technology and payments.
Nice to have
- A mix of experience in Consulting, Private Equity, Investment Banking, VC, or an equivalent role, plus operating experience at an early-stage company and/or selling a new line of business.
- Prior experience in financial services.
Pay
$140,000 - $250,000 USD base salary
Model-written summary · the original posting is authoritative