Comcast
Xfinity Mobile Retail Service Associate
NM - Albuquerque, 4900 Cutler Ave NE - Retail XFR3468 · Full-time · Posted Oct 6, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED
About the job
Supports Xfinity Mobile customers with device activations, education, troubleshooting, escalations, and store operations.
What you'll do
- Activate and configure devices, including SIM or eSIM, and guide customers through setup and connectivity.
- Troubleshoot device and service issues, handle escalations, and assist with account access, returns, exchanges, and warranty processes.
- Support store operations, including order pickups, merchandising, inventory organization, and maintaining a clean environment.
What they ask for
- High School Diploma / GED
Pay
$17.14 (base pay)
Tools
SIM, eSIM
Model-written summary · the original posting is authoritative