Comcast
Xfinity Mobile Retail Service Associate
CA - Sacramento, 1755 Arden Way - Retail XFR3142 · Full-time · Posted Oct 29, 2026
- Experience
- 0-2 Years
- Education
- High School Diploma / GED (Required)
About the job
Supports Xfinity Mobile customers with device activations, education, troubleshooting, escalations, transactions, and store operations.
What you'll do
- Activate and configure mobile devices, SIM/eSIM, tablets, and wearables; educate customers on features and accessories.
- Troubleshoot device and service issues, handle account and access recovery, and process returns, exchanges, and warranty assistance.
- Support store operations, including order pickups and deliveries, merchandising, inventory, and maintaining a clean environment.
What they ask for
- High School Diploma / GED
Pay
$20.08 (base pay)
Tools
SIM, eSIM, BAPIS
Model-written summary · the original posting is authoritative